How do I return an item?

Please contact customer service at to initiate your return.

Return Policy

We want you to be fully satisfied with your purchase. OBS will gladly accept returns on items in new and unused condition, with tags intact and all packaging included within 14 days of the order shipment date for a refund of the purchase price minus shipping incurred to get the item to you. For any custom products purchased, we cannot accept returns unless the item is defective or not what was ordered from 20 days after the order date. Shipping fees on your initial order are non-refundable.